Level 1: Cadet

Looking up Orders and reference nos

Is there anywhere we can look up what has been recorded against our reference number provided by Telstra? I am keen to see how they plan to respond and do t wish to have to spend hours sfsinkntnephone waiting for their service line

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Looking up Orders and reference nos

No there isn't besides contacting Telstra directly

You could use livechat instead of the phone
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

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