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Level 2: Rookie

nbn home phone voice fades

Answered

nbn is working well and nbn phone works fine apart from one problem.  After about 4 minutes on the phone, the other person’s voice fades, does not completely drop out.This happens regardless of whether I have made call or received call.  It appears to happen only on my side, other caller can hear me. My phone is a Panasonic cordless.

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Level 23: Superhero
Accepted Solution

Re: nbn home phone voice fades

Panasonics usually work well with NBN and smart modems.

Have you rebooted your modem?

Also, power off all the Panasonic devices (base and handset/s) for a few minutes and reboot.

Are you sure your phone is plugged into the Phone port on the modem?

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

View solution in original post

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3 REPLIES 3
Highlighted
Level 23: Superhero
Accepted Solution

Re: nbn home phone voice fades

Panasonics usually work well with NBN and smart modems.

Have you rebooted your modem?

Also, power off all the Panasonic devices (base and handset/s) for a few minutes and reboot.

Are you sure your phone is plugged into the Phone port on the modem?

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

View solution in original post

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Level 1: Cadet

Re: nbn home phone voice fades

Thank you very much ProfessorPhone.  I have done as you suggested and will let you know how it goes.  Kind regards

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Level 2: Rookie

Re: nbn home phone voice fades

Oops I now have 2 user names!

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