Level 1: Cadet

Phone line address

Hi, my address for a phone line appears to be invalid on the website.

Is it posssible to update and confirm the address on the database of Teltra?


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Level 23: Superhero

Re: Phone line address

Hi Han, you could log into your My Account page, and check the billing address there, and if incorrect, there is provission to edit and change it to the correct address.


If you then still have concerns, you would need to make direct contact with Telstra Accounts and billing, as obviously on a public forum access to personal details accounts etc. aren't available NB: I'd also go back and remove those details from your original post, not a good thing to display those details publicly.


Contact Accounts and Billing: tel:132200 or via live chat: https://livechat.telstra.com/TCOM:ContactUs:Bill



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