Level 1: Cadet

Phone only rings twice

Our phone is only ringing twice before it goes to a automated voicemail- not ours.. Can someone help? 

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Telstra (Retired)
Telstra (Retired)

Re: Phone only rings twice

Hi Niki87,


Sounds like you just need to extend the ringtime before your calls are forwarded to Home Messages 101. Here are the instructions:


1. From your handset dial * 99
2. Enter the number of seconds phone is to ring before going to MessageBank (must be between 5 and 60 seconds.)
3. Press HASH ( # )
4. Replace the handset

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