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Sounds like a line fault. If you go to the following link there are several ways that you can report the fault, especially as you obviously don't have your home phone available;
http://go.telstra.com.au/helpandsupport/-/reporting-a-fault-with-your-home-phone-line
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If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution
NB: I am NOT a Telstra employee, just another customer like you.
