ZackJack
Level 1: Cadet

Telstra App "Call Forwarding' codes are not working

Telstra App not working for 'Call Forwarding".  Have contacted your call centres but either cannot understand what they are saying or they are not fully trained as they have not been able to correct the problem.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: Telstra App "Call Forwarding' codes are not working

You haven't indicated what device you want to apply Call Forwarding to, I am guessing your home phone?

 

Not sure why Telstra move and/or change things that work, but they do..  or it might just be a coding error because the same issues exist on the My Account web page as far as I can see..

 

In the meantime, this guide might help you to set up call forwarding directly from  the home phone handset Home Phone User Guide 

 

Disclaimer: I haven't tried all the options in this guide...  🙂

Stevo 52
Too many devices, probably an addict 🙂 also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit