Swimming
Level 2: Rookie

Telstra Call Guardian 301 handset - no ring volume and now won't register to base

I use the Telstra Call Guardian 301 for my business, but handset 1 has stopped ringing.

I checked using * that ringing is set to ''on' and the volume is on maximum.

I tried re-registering the handset, but now it won't register to the base at all, no matter how many times I retry.

Now I can't use the handset at all for incoming nor outgoing calls,. It just says 'no link to base'.

Is this handset faulty?

Any clues what else to try?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Swimming
Level 2: Rookie

Re: Telstra Call Guardian 301 handset - no ring volume and now won't register to base

I found the handset reset setting and it resolved both issues.

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit