Level 1: Cadet

Telstra Landline Service Availablity Cranbourne West

My parents have just bought a house in Crepe Ave Cranbourne West, today they were told by their neighbours that there is no Telstra landline service available. This is of significant concern to us as my parent have health issues that require access to a landline.


Dad has been into a Tstore but is yet to receive a response.


Can anyone confirm this as being accurate or inaccurate definitively.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: Telstra Landline Service Availablity Cranbourne West

Hi GCW69,

The best way to check and know for sure is for us to run a check on your full address, please don't post that on this page though as it's not a secure medium to do so. 

You can chat with us live via a secure online connection here http://tel.st/hsc3, or call 132200 and we can run further checks.

This online form to check to see if you can have Broadband may shed some light on this too https://www.telstra.com.au/broadband/home-broadband/index.htm


Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit