CrowdSupport Wiki

Home Phones

Showing results for 
Search instead for 
Did you mean: 

Telstra’s Fixed Line SMS service - Talking text + Send/Receive from SMS capable home phones

A couple of quick rules:

  • SMS messages sent to Fixed services must include the area code for all numbers.
  • Fixed customers can send SMS message to all Australian mobiles and most Australian Fixed services.
  • You cannot send SMS messages to International, Premium SMS services beginning with 19, or 13 18 numbers.
  • Sending SMS message from a fixed service costs 1c each.
  • Receiving SMS messages is free.
  • Telstra is making this service available on most NBN services


If you are sending SMS messages, make sure the fixed service does not have silent line type "CLI blocking Only"(Product code LBONLY) or SMS send blocking (Product code SMSSNO), contact Telstra on 132200 (Residential) 132000(Business) to check/change this. Customers who wish to have a silent line and retain the SMS sending functionality must use the silent line type "CLI Line Blocking with Override" (Product code LBWOR) and change the CLIR override in the setup menu.


Talking Text SMS:

Received calls from 0198339100 and 0198339999 is Telstra's Talking Text service.

If you receive a call from this number it is someone trying to send you an SMS.

If you have SMS capable equipment, T-hub, other SMS capable handset or a fax machine, it will be able to receive the message, otherwise it will read the SMS out to you using a computerised voice.


When you pick up the phone, say something to trigger the delivery otherwise it will start in about 5 seconds.

It will tell you how many SMS messages there are in the opening greeting then begin playing the first message.


After it has read out each message it will read out the senders phone number and the time/date it was sent. If there is more than one message it will read out each of the messages in the order they were received. Each message is deleted once it is read.


During the message being read out you can press:

1 To replay the message (replay each message up to 3 times).

2 To reply to the message – Telstra customers. (See below for list of reply options).

5 To delete the message (If there are more messages, it will begin reading the next message).

6 To go to next message (It will automatically delete the previous message).


Reply messages:

1 yes

2 No

3 OK

3 Please call me

4 I'll call you later

5 Smiley face

6 Sad face


Once all messages have been delivered you will be given the option to go into settings by dialling 3

In the setup menu you will be given the following options:

(1) Delivery mode – Talking text only or Auto detect (see below).

(2) Night Time – (see below).

(3) Ring time – (see below).

(4) CLIR – for silent line services that wish to send messages.


Delivery Mode:

If you have SMS capable equipment and want the SMS messages to be delivered as Talking Text.

Auto mode – Delivers as Talking Text to normal handsets, and SMS to SMS capable handset.

Talking Text Only – Delivers all messages as Talking Text.


Night time:

You will be given these further options

(1) Set non delivery time to Midnight to 8:00am (This is the default setting).

(2) Set delivery to 24 hours.

(3) Customise delivery time by setting the start and end times to times that suit you.


Ring Time:

Set it to a custom value to hang up before being answered by an answering machine.



Customers with Silent lines can still send SMS messages, however, in keeping with international standards, all SMS messages include the CLI of the sender. If you have a silent line you will need to change this setting to allow SMS messages to be sent with your CLI as the sender of the SMS. Changing this setting will not affect phone calls.


The above changes to your setting can also be made by sending the following SMS to 0198339999

BLOCKCLI.OFF  - Always show CLI on calls from a silent line

BLOCKCLI.ON   - Block SMS message from being sent from a silent line*


SMSRECV.AUT   - Set delivery to Automatic detection of SMS capable handsets*

SMSRECV.TTS   - Deliver all messages as Talking Text


CURFEW.ON     - Turn the curfew time on from 12am to 8am every day*

CURFEW.OFF    - Deliver Talking Text Messages 24 hours

CURFEW.ON START=xxxx END=yyyy - Customise the curfew time eg START=2200 END=0730

*Default settings


The Talking Text service will also do its best to translate SMS acronyms like LOL, ROFL AAMOF Smiley Happy :-( etc

Don't send emoji or emoticons.


If you are sending from a mobile to a fixed number, make sure you include the area code in the number you are sending to.


If you are with Telstra, you can dial 019833999 to access pending messages or change the settings (don't call 0198339100).


On request, Telstra can also block SMS messages from being delivered using this service. The SMS barring has a separate blocking for Sending and Receiving SMS messages. If, for example, you have an SMS capable burglar alarm and you want to block Talking Text, make sure the operator only blocks receiving message so that your burglar alarm can still send SMS message when it needs to. 


SMS PET/TAP Paging Service known as Dial-up Access Manager:


This service is available from most Telstra fixed line services including NBN.


Telstra has maintained an existing paging SMS service on 125107. This service has been around since the mid 1990’s and uses a standard dial-up Internet type modem and PET or TAP protocol to send SMS messages.


SMS paging services commonly used by Fire Alarm, Pandahcare Alarm, burglar alarm, and equipment monitoring alarms as these are all capable of sending SMS.


Calls to 125107 are displayed on your bill as Mobile Enquiry.


SMS Capable Equipment

All you need to get started is a compatible Telstra handset connected to your eligible home phone service. You can choose from any of the following:


You can buy any of these phones from your nearest Telstra Store or dealer.


Things you need to know

  1. Subject to text message character limit of 160 characters per SMS. Charges apply even if the text message isn’t received.
Version history
Revision #:
7 of 7
Last update:
May 2017
Updated by:

Was this helpful?

  • Yes it was, thank you
  • No, I still need help