Home Phones

    The Priority Assist Phone is offered to our Priority Assist customers with a Telstra voice service on copper, velocity and NBN FTTP technologies.
The Priority Assist Phone will automatically switch over to a pre-installed mobile SIM card to enab ...

Reprogramming instructions for the removal of the CVPN - least cost/dial plan features from PBX/CPE equipment   CVPN Dial Plan Customers using Switched Access Method: Remove Switched Access (18811/18810) Least Cost Routing and Dial Plan Access   Rep ...

If you want to stay on top of your call costs, or several people are sharing your phone, you can use Call Control to set a range of barring levels for outgoing call types – including national, international, 190X or local calls.   You can even restri ...

These instructions will take you through the steps to completely wipe all data from your device and return it to factory default settings, which is a last resort if all other troubleshooting fails.   Note that in addition to all of your data you will ...

After a extended period of inactivity, the tablet will sometimes display a blank or black screen. The device isnt necessarily frozen when this occurs and in many cases, the device has gone into standby similar to what you see in mobile phone devices. ...

We've identified some issues with NBN and Telstra's MesageBank messages and so we've put the below together as a quick tip guide.   What is Stuttered Dial Tone? Stuttered Dial Tone is a MessageBank indicator, letting you know that your MessageBank re ...