Transfer existing landline number to another landi... - Telstra CrowdSupport

Silver-Bullet

Hi everyone,

I hope someone can please help me with my issue.

At my premises, I have two phone lines. One is my current landline and another is just the line which utilised my Naked DSL plan (doesn't have an active phone on it).

I have upgraded the Naked DSL plan to NBN with my current internet provider (on the secon

Since upgrading to the NBN, it seems that my current landline isn't working anymore - can't make calls or receive calls.

Since the second line seems to be the active one for NBN, I would like transfer my current landine number to the second line and make the first line (with the landline) inactive.

Can anyone provide information or assistance with this?

Jupiter

You need to put a port request in with your NBN provider.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Silver-Bullet

I'll contact my NBN provider and see how it goes.

I'll keep you posted on what happens

Transfer existing landline number to another landine

Re: Transfer existing landline number to another landine

Re: Transfer existing landline number to another landine

No unexpected surprises