Rockchic67
Level 1: Cadet

Unable to recieve calls on landline

with Telstra NBN

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1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Unable to recieve calls on landline

Go to https://fix.telstra.com and run through the troubleshooting and remote automated checks. If that can't get you up and running again, it will put you through to a consultant.

 

You could also try factory resetting your modem. That sometimes helps.

Also check your call forwarding to make sure that you haven't set it to active by mistake.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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