dushie
Level 1: Cadet

Unknown icon on priority assist phone, mobile mode not working.

Hello,

 

I have an unknown icon on my priority assist phone and it does not work in mobile backup mode. It is the icon in the middle of the screen in the upper portion and is not in any user guide. Could someone please tell me what this icon means, or why the mobile backup is not working?

 

Thanks in advance!

 

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3 REPLIES 3
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Unknown icon on priority assist phone, mobile mode not working.

It could mean that the SIM is not inserted properly and needs to be reinserted.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
dushie
Level 1: Cadet

Re: Unknown icon on priority assist phone, mobile mode not working.

The SIM card is inserted correctly. I have tried removing it and reinserting it just to be safe anyway though, but the icon remains. The SIM card icon is the one pictured below per the documents that came with the phone:

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Unknown icon on priority assist phone, mobile mode not working.

It may be that the SIM has been disabled. That's about the only other reason why it wouldn't work (other than a physical fault with the phone).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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