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Lynn13
Level 1: Cadet

I was in a 4G area today and got a notification that I am not voice call enabled on my HuaweiAny ideas on compatability or what I need to do? 

QEII
Level 1: Cadet

How can i tune on wifi calling?Do I need to get telstra to turn on this service for me first?I cannot find any setting on my Huawei handset Thank you

AJAvatar
Level 1: Cadet

Hi there, seeking solutions for my 4GX Huawei mobile boadband modem, wifi  connects to my laptop but suddenly disconnect the internet, each time i have to remove the modem battery to solve the problem, even hard reset didn’t help

Rozza76
Level 2: Rookie

Hello to anyone in Telstra support who may see this. EMUI 10 should have been pushed out OTA by now, so you're way behind the 8 ball now. All other telcos have done it, most other P30 Pro owners already have it - except many that are on contract. So ...

HaarisAli
Level 1: Cadet

Hi for all huawei p30 connected to Telstra we can't update to emui when will you guys do the security updates so we can update our phones

Cometzulu
Level 1: Cadet

What is happening with Hauwei P30 pro update to Emui 10 this is a premuim mobile and we have to wait so long why dont you give us our unlock codes.

looking4help
Level 1: Cadet

I have a Huawei Mate 20 Pro and want to use the VoLTE function on the Telstra network but it will not let me choose this option. Will this be enabled in the future?

Wahoodie
Level 1: Cadet

I have been waiting 17 days for my new phone to arrive. None of the tracking numbers work with either StarTrack or your own system. I have tried to call 132200 but my call is not worthy. I need someone to help me with this, as I am starting to lose m ...

Stuart64
Level 2: Rookie

Getting pissed off, still waiting for emui 10 for my p30 pro!  It appears that telstra are one of the slowest networks in Australia if not the world, to deliver updates. They've been saying the update will be coming for months now.And they still say ...

BKY
Level 1: Cadet

I have 3 mobile services on my bill. Mine, my husband's and my son's, the bill is just in my name. Previously, when I clicked on services, it showed all 3.now it only shows mine. Can you please tell me why this has changed and how I can get it back t ...

Rozza76
Level 2: Rookie

Hello to anyone in Telstra support who may see this. EMUI 10 should have been pushed out OTA by now, so you're way behind the 8 ball now. All other telcos have done it, most other P30 Pro owners already have it - except many that are on contract. So ...

Caitlin74
Level 1: Cadet

Hi there,I'd like to unlock my Samsung S8 before I take it overseas and put a different SIM in it.I'm out of phone contract for this phone and on a BYO Plan.Thanks

footloose
Level 1: Cadet

I bought a $2 SIM Kit, activated it successfully and can connect to the Telstra site but no further.The activation success email tells me that I have,Phone number
048423****
Plan name
Telstra Pre-Paid Mobile Broadband GoLogging into the modem shows, und ...

CXB
Level 1: Cadet

I have just changed from Optus to Telstra using a new sim and same number. My mobile is a Huawei P9. I can no longer receive call messages or text messages. I have been to Camberwell Telstra where two staff spent about 90min unsuccessfully trying to ...

ZombieShock
Level 2: Rookie

Telstra has been stocking the Huawei P30 Pro since it's launch. In that time two major software updates have been released by Huawei - 1.124 and 1.153 - which add major features to the camera and other components, as well as android security updates. ...

Mummbles1987
Level 1: Cadet

How do i get my PUK code for my SIM card and my plan details I don't have three of my phone's that are on a plan and I have no details

MKA21
Level 1: Cadet

I have just purchased a prepaid SIM 30 GB for $10. I would like to use the 30GB data to connect to my LAPTOP in Mungindi (near Mungindi Hospital). Thanks for your help.

Ninasmall
Level 1: Cadet

Hi, I got a SMS with 25GB for free. But it's not on my data bank? What can I do, to get it?

efAston
Level 2: Rookie

Hi, I recently bought a second-hand Huawei Y560 L-02, and when I went to Huawei to unlock the bootloader, they said they couldn't do it because the phone is locked to Telstra. How do I unlock the phone from Telstra? I've never had any kind of plan or ...

rictic
Level 2: Rookie

Have a HUAWEI LTE WINGLE mobile broadband pre-paid dongle from Telstra. Telstra has changed their security codes and I can no longer get my usage on my dashboard. I have been on to chat for 1 and half hours on the 17th of February. I have been to tel ...

Lynn13
Level 1: Cadet

I was in a 4G area today and got a notification that I am not voice call enabled on my HuaweiAny ideas on compatability or what I need to do? 

AJAvatar
Level 1: Cadet

Hi there, seeking solutions for my 4GX Huawei mobile boadband modem, wifi  connects to my laptop but suddenly disconnect the internet, each time i have to remove the modem battery to solve the problem, even hard reset didn’t help

Telsomebodyelse
Level 1: Cadet

For supposedly the biggest WiFi bla bla bla the signal strength is consistently poor hence no internet connection

2000455157337
Level 1: Cadet

Australia and World Wide

Sam179
Level 1: Cadet
nyeah
Level 2: Rookie

When is Telstra going to be pushing the updates for EMUI 10 for these handsets. It is not even listed on the current Device Update list, which oddly has been used as an acceptable response to these queries and then they are archived, with no result g ...

EAMo
Level 1: Cadet

Hello,

I recently upgraded from an iPhone to a Huawei Nova 3i, which is an excellent budget phone.

One issue I have with it, is that there is no Volte capability on the Telstra Network. I spoke with Telstra Tech support who advised that this particular ...

bashirfazli
Level 1: Cadet

Processor: HiSilicon Kirin 980Graphics adapter: ARM Mali-G76 MP10Memory: 8192 MBDisplay: 6.47 inch 19.5:9, 2340 x 1080 pixel 398 PPI, Capacitive touchscreen, 10-point multitouch, OLED, HDR, glossy: yesStorage: 256 GB UFS 2.1 Flash, 256 GB, 242.63 GB ...

Mick70
Level 1: Cadet
homestay
Level 1: Cadet

Can anyone provide feedback on the new Huawei P9 mobile as available from Telstra?I have had several Samsung Galaxy phones and could always upgrade to one of the later models but looking at some comments about the Huawei P9 l think it may be time for ...

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