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CharlySujoto
Level 1: Cadet

I have Apple Watch Series 4 and iPhone X.Signed up to Telstra One Number.However, I can only received call when my iPhone is out of range or turn off. SMS or any other notification is not working.Can someone tell me how to fix this? 

ACER73
Level 1: Cadet

Has anyone had to get a replacement iphone 11 from stay connected. I lost my phone 13 business days ago and when I called they couldn’t give me a day that I would be receiving a phone. Yet when I looked up the information about stay connected it said ...

Dymples
Level 1: Cadet

How can I cancel message bank on my iPhone 8 

eugeneparkers
Level 1: Cadet

So about a month ago, I updated to iOS 13.3. Within 30 minutes, my iPhone XS is making crackling noises through the speaker, battery is draining quicker, all my apps freeze. My calls drop and make extremely weird sounds during them, volume randomly g ...

Dav-mc
Level 1: Cadet

Since the 2/1 I have not been able to send emails from my iPhone X from my bigpond.net .au account. I have read lots of info on line I change the port and the outgoing mail server but to no avail. It works on a pc when logged into the webmail but not ...

QuinnCade
Level 1: Cadet

After a long morning of trying to figure out how to update my phone (long story including jailbreak and iOS 12.1 being too outdated to sideload my jailbreak software) I’ve come to terms with just restoring my phone. I backed it up to my computer and ...

Rajesh8
Level 1: Cadet

Hi. We have identified that your phone is using an eSIM profile. We are aware of a software issue where if you delete the eSIM profile associated with this device and do not insert a physical SIM card, then you may be unable to make calls to emergenc ...

Neverwozzer
Level 2: Rookie

Hi,I can connect to the Internet using my iPhone 7 with iOS 13.3 as a hotspot on the Telstra 4G network. However, I cannot connect to my employer's VPN. The VPN type is L2TP/IPsec with a pre-shared key. I have no problems connecting from home, using ...

Maximum16
Level 1: Cadet

I’ve ordered the iPhone 8 on the 5/1/20. It was in stock when I ordered it . Wondering when I’ll receive it.?

Renazza
Level 1: Cadet

I purchased an Apple Pencil for my daughter two days ago, got it home and find it’s not compatible with her iPad... if I was not told about the compatibility or asked what iPad I had shouldn’t I be able to return it? Thanks 

Justajewz
Level 1: Cadet

I got a new iPhone and iPad on a plan and I have had the phone stolen, and the iPad screen has stopped working properly. But nobody told me that the devices had to be registered with stay connected to be eligible to use the insurance. Any suggestions ...

Unni
Level 2: Rookie

Im trying to link my account to google home to make calls with my google home mini, however nothing happens when I click the link account  button. I am on ios 12.4.1 and the google home app is on 2.14.109

PamPam19
Level 1: Cadet

Hi,I was unable to watch last nights final Constellation Cup game. I am subscribed till Feb 2020. I was able to watch the first 3.  My friend - also in the UK, had no problem.  Thanks in advance.  Pam 

mirkokaren
Level 1: Cadet

We went to Lake Dunn in Qld where Telstra had recently put in a tower. I took my iPad mini as it has a Telstra prepaid data plan. Everyone was getting 4 bars on 4 G however I wasn’t. My 4 G was switched, I did network reset, took out SIM and put back ...

Bucko817
Level 1: Cadet

Hi, I’d like to inquire about opening up 2 new plans for an Apple Watch for myself aswell as my girl friend, how can I go about this?

M-19
Level 2: Rookie

Hi just wondering how long until the silver or black 44-mm Apple Watch will be back in stock and available to purchase on a plan. Thank you. 

Adele76
Level 1: Cadet

Tracing my order 1-2144591685399

Kjaaw
Level 1: Cadet

I’ve been sending sms messages from my iPhone to a number on the same Telstra account (Galaxy S9) for years and suddenly they fail? I can call the number, but any sms generates a “Not Delivered” message. I’ve tried tuning iMessage off on the iPhone, ...

Harry4027
Level 1: Cadet

Hello I have purchased a 42mm Apple Watch series 3 American model a1861 I called Telstra and they said they can connect it but all the forums I read say it won’t work. Can anyone provide the answer on this?

CharlySujoto
Level 1: Cadet

I have Apple Watch Series 4 and iPhone X.Signed up to Telstra One Number.However, I can only received call when my iPhone is out of range or turn off. SMS or any other notification is not working.Can someone tell me how to fix this? 

Dymples
Level 1: Cadet

How can I cancel message bank on my iPhone 8 

eugeneparkers
Level 1: Cadet

So about a month ago, I updated to iOS 13.3. Within 30 minutes, my iPhone XS is making crackling noises through the speaker, battery is draining quicker, all my apps freeze. My calls drop and make extremely weird sounds during them, volume randomly g ...

Dav-mc
Level 1: Cadet

Since the 2/1 I have not been able to send emails from my iPhone X from my bigpond.net .au account. I have read lots of info on line I change the port and the outgoing mail server but to no avail. It works on a pc when logged into the webmail but not ...

QuinnCade
Level 1: Cadet

After a long morning of trying to figure out how to update my phone (long story including jailbreak and iOS 12.1 being too outdated to sideload my jailbreak software) I’ve come to terms with just restoring my phone. I backed it up to my computer and ...

Rajesh8
Level 1: Cadet

Hi. We have identified that your phone is using an eSIM profile. We are aware of a software issue where if you delete the eSIM profile associated with this device and do not insert a physical SIM card, then you may be unable to make calls to emergenc ...

Neverwozzer
Level 2: Rookie

Hi,I can connect to the Internet using my iPhone 7 with iOS 13.3 as a hotspot on the Telstra 4G network. However, I cannot connect to my employer's VPN. The VPN type is L2TP/IPsec with a pre-shared key. I have no problems connecting from home, using ...

NeilN1984
Level 1: Cadet

agreed with all I see here. I rely heavily on my phone for work as my phone needs data 24/7. Every day the data stops working and I have to either soft/ hard reset my phone. It’s all down to cos I have an esim on my phone I reckon so I have use 2 num ...

bigmick51
Level 1: Cadet

I have recently updated my iPhone XS to iOS 13 it has removed the sender and subject from all emails that were on the phone before by the upgrade. I know I shouldn’t have jumped in so quick. 

Arghh
Level 1: Cadet

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