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Level 2: Rookie

 A whole day on the phone with Telstra and this is what i get Now when i try and connect telstra one number. It all Started yesterday when i rang telstra to tell them im having an issue with telstra one number as i paired it correctly and one number ...

Level 2: Rookie

Hi. I hope a Telstra rep can help me please. I have 2 x series 3 Apple watches and use Telstra one number. I used to be able to go into the plan settings via the Apple Watch app and disconnect one watch and then connect the other. This has been worki ...

Level 1: Cadet

I just connect a new Apple Watch series 3 to an iPhone 6 for my son. I have chosen to use the Telstra One Number. Although Telstra One Number appears as ACTIVE on my Apple account, the Apple Watch has "no plan" (on the setting). When checking the App ...

Level 1: Cadet

Hi, My daughter recently got an IPhone X, she took her old sim from her iPhone 7 and put it in, however now she has no service. The phone was bought outright as was her previous one and the sim is included on my plan. Is there something we need to do ...

Level 1: Cadet

My Apple Watch 3 mobile data is not activating.  It kept saying not ready contact service provider 

Level 1: Cadet

This morning I updated to the iOS11.1 Public Beta 3 OS on my iPhone 7S and Visual Voicemail is no longer working. Any suggestions on how to overcome this would be welcomed apart from the usual one of update network settings, switch off and on as this ...

Level 1: Cadet

Is it safe to hand remote access to my computer when calling a Telstra Media technical support number 133933. I can receive emails but not send and have followed manual steps outlined on bigpond site but cant access the settings.

Level 1: Cadet

Installed 10.3.3 update for IOS  this morning and later attempted to connect to Telstra Air  (7 FON) hotspot which is normally automatic. However WIFI connection failed with privacy issues and instructions on how to reset router with appropriate sett ...

Level 1: Cadet

I need my subscription refunded, as I joined digital pass via website and I have been renewed on my in app subscription without asking for it, now I have 2 subscriptions and I require a refund for on of them.Please advise me on how I can get the refu ...

Level 1: Cadet

It is very annoying to receive emails with unwanted content.I have set rules up for my MacBook, works like a treat, how can I achieve this for my iPad Air? 

Level 1: Cadet

due to the fact that POP while working on the ios devices and pc has issues with syncing etc I upgraded to bigpond webmail yesterday. I can access email through a web browser and also via outlook 2010 on the pc but when I try to add it as ...

Level 23: Superhero Kalak
Level 23: Superhero

With the release of it's latest mobile operating system iOS9, Apple has launched a number of new features. Wi-Fi Assist is one such feature. It is designed to help maintain seamless connectivity to the internet by automatically connecting to you to y ...

Level 19: Deputy Director

Good Morning all Just a quick one, today Apple released iOS 7.1.1 to all Apple devices. Along with the monor update comes the follow fixes:This update contains improvements, bug fixes and security updates, including: 

- Further improvements to Touch I ...

Level 19: Deputy Director

Hey All Just a quick FYI, Apple released today 7.0.5 but for the iPhone 5C and the 5S only.This is only a minor update and according to the notes it states:Corrects Network provisioning for some iPhone 5s and iPhone 5c modesl sold in China. Although ...