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charlie108
Level 1: Cadet

Can u pls help me activating a blank SIM card 

hwatt7
Level 1: Cadet

I’m unable to access the Kayo deal from IOS. Please help

fanny2
Level 1: Cadet

I want to buy a iPad and I already have unlimited internet as I purchased this from Telstra can I add a sim and use my unlimited bundle from my home internet 

Aj788
Level 1: Cadet

Hello guys yesterday I bought an AirPods using my Telstra rewards point. I spend 50000 points plus $96 for the AirPods. I gave my debit card number and a page came up showing something went wrong and $96 is debited from my account. I haven’t received ...

SpudEagle33
Level 1: Cadet

Hi Team, I have just tried to add my Apple Watch Series 3 to my Telstra post paid mobile service plan and I am getting the error - You’ve reached maximum pairing attempts. I have tried pairing and unpairing the watch and no change. can you please fix

lemunchkinn_
Level 1: Cadet

I ordered my new iPad Pro on 17th May and have been in contact with Telstra multiple times to find out when I'll receive it. I was told that I should receive it by 11th June but I don't think this is right as I've received other parcels already that ...

Stevo77
Level 2: Rookie

Good evening, I have been trying to login to Telstra Plus for about a week now and every time I get the same ‘Sorry something went wrong’ message with code MCLE001. this same error occurs using Safari on my Mac as well as in iOS. Any idea when this w ...

BICS
Level 1: Cadet

This is a terrible set up - how do you get away with this terrible service?Installing  a senior person's new iPad and the IS check asks for Driving Lic (doesn't have one - she is 89). Passport - ditto and last available? The Medicare card.  Card expi ...

Ellie30
Level 1: Cadet

Afternoon all, when I receive a meeting invitation to my bigpond email address and I accept it, the meeting does not appear in Calendar on my MacBook.  Apple say it's an issue with Bigpond synching???  Can anyone help?

arman400
Level 2: Rookie

Set up a cellular plan yesterday and had connection problems from the get go. The individual at the Telstra shop assisted by sms, but still unresolved. The Telstra loading plan starts, but then is coming up as unable to configure cellular plan. I hav ...

LincolnWilliams
Level 2: Rookie

I want to phone Japan. I have both a landline phone and a mobile phone with Telstra. I want to find out which calls to Japan are the less expensive - those I make on the landline? Or those I make on the mobile? I have searched the Telstra website and ...

Julez2
Level 2: Rookie

I only live 40 kms from a major regional town and I can't get digital TV or internet other than 0.5-1Mbps mobile. I have kept my old iphone 6S to even get that. My husband has a Samsung phone that gets 0.5 Mbps on a good day. You'd think we lived in ...

Hidez
Level 2: Rookie

I placed an order for the iPhone 11 Pro Max on 5th March on an upgraded plan. The tracking number given to me In the order confirmation email is unknown to star track couriers, and now i get an email on 25th March saying my order is complete (and the ...

Tupacshakur
Level 1: Cadet

I ordered iphone XS MAX. In store today.  And they told me it will take 4-6 weeks to arrive order to geelong VIC from china because of corona virus. 
is that true and anyone have experienced that ?? Thanks 

Very_Remote
Level 1: Cadet

I rely on calling over wifi as I work in a remote location without any mobile coverage.  This has been working perfectly (well... mostly) for the last eighteen months... but is not working now.  No changes to hardware on site, same iphone (6s running ...

Justajewz
Level 1: Cadet

I got a new iPhone and iPad on a plan and I have had the phone stolen, and the iPad screen has stopped working properly. But nobody told me that the devices had to be registered with stay connected to be eligible to use the insurance. Any suggestions ...

Unni
Level 2: Rookie

Im trying to link my account to google home to make calls with my google home mini, however nothing happens when I click the link account  button. I am on ios 12.4.1 and the google home app is on 2.14.109

PamPam19
Level 1: Cadet

Hi,I was unable to watch last nights final Constellation Cup game. I am subscribed till Feb 2020. I was able to watch the first 3.  My friend - also in the UK, had no problem.  Thanks in advance.  Pam 

mirkokaren
Level 1: Cadet

We went to Lake Dunn in Qld where Telstra had recently put in a tower. I took my iPad mini as it has a Telstra prepaid data plan. Everyone was getting 4 bars on 4 G however I wasn’t. My 4 G was switched, I did network reset, took out SIM and put back ...

hwatt7
Level 1: Cadet

I’m unable to access the Kayo deal from IOS. Please help

Aj788
Level 1: Cadet

Hello guys yesterday I bought an AirPods using my Telstra rewards point. I spend 50000 points plus $96 for the AirPods. I gave my debit card number and a page came up showing something went wrong and $96 is debited from my account. I haven’t received ...

SpudEagle33
Level 1: Cadet

Hi Team, I have just tried to add my Apple Watch Series 3 to my Telstra post paid mobile service plan and I am getting the error - You’ve reached maximum pairing attempts. I have tried pairing and unpairing the watch and no change. can you please fix

BICS
Level 1: Cadet

This is a terrible set up - how do you get away with this terrible service?Installing  a senior person's new iPad and the IS check asks for Driving Lic (doesn't have one - she is 89). Passport - ditto and last available? The Medicare card.  Card expi ...

Ellie30
Level 1: Cadet

Afternoon all, when I receive a meeting invitation to my bigpond email address and I accept it, the meeting does not appear in Calendar on my MacBook.  Apple say it's an issue with Bigpond synching???  Can anyone help?

Ishu9
Level 1: Cadet

How can change my already existing connection of physical sim to e sim

Sandy19
Level 1: Cadet
Flippnlorry
Level 2: Rookie

Unfortunately my wife 'upgraded' from the 24/7 app to this without reading the abysmal reviews from users. What a disaster.  Tried to pay our bill, and received a  message about out of date browser not supported - you have to be joking, running Safar ...

Lesley47
Level 1: Cadet
Lola09
Level 1: Cadet

Is there any other charges to the apple watch other than the repayments. When I go to order it says it is like $23 but doesn't mention anything about a plan. Just wondering if it adds a charge to add the plan ?

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