Level 1: Cadet

$10 extra data packs

Answered

How do I stop $10 add on data pack

1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Accepted Solution

Re: $10 extra data packs

You can't. Extra Data, $10 per GB (or part) is automatic and can't be turned off.

You can monitor usage via My Account at my.telstra.com.au or via the 24x7 app.
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

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2 REPLIES 2
Level 23: Superhero
Accepted Solution

Re: $10 extra data packs

You can't. Extra Data, $10 per GB (or part) is automatic and can't be turned off.

You can monitor usage via My Account at my.telstra.com.au or via the 24x7 app.
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

View solution in original post

Level 1: Cadet

Re: $10 extra data packs

Thank you for the response. 

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