Highlighted
Level 1: Cadet

4G Broadband extremely slow download fast upload

For some reason my 4g is getting only 0.5 mb download but gets 20mb upload what can I do to fix this

 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Support Team
Support Team

Re: 4G Broadband extremely slow download fast upload

Hi Raymond_one. Thanks for coming through. Appreciate your patience.
What's the make and model of your phone? 

Is this consistent across different locations? 
- Matthew.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit