G-man-au
Level 1: Cadet

4GX Modem - Hauwei B618 Port Forward

This new 4GX modem is excellent!   Easy setup and super fast service.

 

How do I port forward on this modem?   Need it to monitor CCTV.

I have followed the instructions and set it up as a virtual server but its still timing out.  I think it is blocked on the network side.

 

It works fine when I swap back to the older modem.

 

Testing using CCTV app on phone and also https://canyouseeme.org/

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5 REPLIES 5
343GuiltySpark
Level 23: Superhero
Level 23: Superhero

Re: 4GX Modem - Hauwei B618 Port Forward

From my understanding port forwarding isn't going to be possible due to carrier grade NAT on the mobile network.
I work for Telstra, but my opinions are my own and not that of Telstras
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: 4GX Modem - Hauwei B618 Port Forward

Is your older modem a 3G/4G modem or a fixed line modem?

G-man-au
Level 1: Cadet

Re: 4GX Modem - Hauwei B618 Port Forward

Its a Hauwei B618 4gX modem

G-man-au
Level 1: Cadet

Re: 4GX Modem - Hauwei B618 Port Forward

Just saw this post, so it seems possible.  https://crowdsupport.telstra.com.au/t5/Business-Broadband/4GX-Modem-huawei-B618-23ED-port-forwarding...

 

Am unsure, but I think I need to:

1) change to a business service

2) request a public IP

3) request ports to be opened

 

Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being

Re: 4GX Modem - Hauwei B618 Port Forward

FYI

Newer small business accounts are technically not eligible to get extranet codes

 

Enterprise/corporate services with Account Executives are the only ones who are actually allowed to have them

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

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