te12
Level 1: Cadet

BPAY query

Answered

I have a new USB modem. To purchase pre-paid credit from BPAY:


2 questions:

 

1 —Do I pay money to the Telstra biller code 23796  ?

 

2 — Is ‘my’ reference number (and where my credit/data recharge will appear) my 13 digit ‘account number’, for the USB modem  ?

 

I am new to this, thank you. I don’t want to pay money to the wrong place and try to get it back.

1 ACCEPTED SOLUTION

Accepted Solutions
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: BPAY query

You cannot pay for Prepaid via BPay. That functionality was removed on 13th October 2020.

To see how to recharge your service, go to https://recharge.telstra.com.au

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: BPAY query

You cannot pay for Prepaid via BPay. That functionality was removed on 13th October 2020.

To see how to recharge your service, go to https://recharge.telstra.com.au

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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