Level 1: Cadet

Credit but no Internet connection

hi can any help me i can not get any internet service inside i have to stand out side to gain access to my internet service on my computor its been like it since november last year telstra will not do any thing about it i use a usb wi fi im on a plan for 24 mths haha telstra is loving that i sent an email to the obusmond about this telstra has untill the 3 feb to fix the problem i just hate that i can not sit inside to access the internet what a joke

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Level 23: Superhero

Re: Credit but no Internet connection

Have you confirmed you should have good coverage on the coverage maps?

What troubleshooting have you done?

Do you live in a regional/rural area? Have you looked into an external antenna to boost your signal?
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Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

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