Level 2: Rookie

Data usage

Why do I have to turn off my pre-paid mobile broadband device in order to get its data usage updated on My Account?

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Telstra (Retired)
Telstra (Retired)

Re: Data usage

Hi rlaing

Apologies for the delayed reply.

Are you still having problems with seeing your mobile broadband data use in MyAccount? 

If you are still experiencing an issue with this please contact our pre-paid team via Live Chat http://tel.st/nxzt to have this checked out for you.


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