Level 1: Cadet

Disappearing data

Hi folks have recently added a wireless printer to my prepaid network and since then data has been disappearing. Looks like 10gb last two days very little use. Any suggestions

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Level 4: Private Eye

Re: Disappearing data

1.  My Epson printer can use two external print servers, to allow remote printing from outside your local wifi network, either Epson or Google.  If you haven't already, I suggest restricting access to just your local network for your printer, in case polling of these servers is causing mobile data use (and you may inadvertently be using these remote servers for your print jobs, rather than directly printing to it over the local wifi).

2.  Check whether the printer is set to autoupdate its software.  If it is, turn if off autoupdate.

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