redmat99
Level 1: Cadet

Factory Reset 4G hotspot

Does anyone know how to reset the 4G wireless hotspot to factory default.  Someone has configured it with an alternate IP address and LAN address range we are unable to access the device interface anymore.  We can connect via wireless, but we can not connect to the config page

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1 REPLY 1
Shellock
Telstra (Retired)
Telstra (Retired)

Re: Factory Reset 4G hotspot

Hi redmatt99,

 

This can be done by holding in the Power and WPS buttons simultaneously for 5 seconds.

 

Alternatively you can access the modems interface http://10.0.0.138 or http://192.168.0.1 and click on "About Your Mobile Hotspot" from the left hand menu. You will then see the option to Reset Device to Factory Defaults.

 

- Shelly

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