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Level 1: Cadet

How can I send an email to Telstra Accounts Department?

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How do I send an email to Telstra Accounts

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Support Team
Support Team
Accepted Solution

Re: How can I send an email to Telstra Accounts Department?

Hi @Disapointed123

 

Thank you for your post. 

Unfortunately I do not have an email contact for the accounts department. 

If you need to discuss details of your account, you will need to contact 13 22 00 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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3 REPLIES 3
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Support Team
Support Team
Accepted Solution

Re: How can I send an email to Telstra Accounts Department?

Hi @Disapointed123

 

Thank you for your post. 

Unfortunately I do not have an email contact for the accounts department. 

If you need to discuss details of your account, you will need to contact 13 22 00 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

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Level 3: Gumshoe

Re: How can I send an email to Telstra Accounts Department?

It would be good if you could answer your phone. I have been trying for a similar issue for 7 days. Can leave message, cant email...

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Level 1: Cadet

Re: How can I send an email to Telstra Accounts Department?

Due to Covid-19 there is no-one who will talk to me at Telstra. Our disconnection order was not actioned and we have moved to New Zealand. We cannot login to the App. Chat on Telstra website does not deal with disconnection.

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