Level 1: Cadet

Internet not working


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Level 25: The Singularity
Level 25: The Singularity

Re: Internet not working

Try going to https://fix.telstra.com on your mobile and running through the troubleshooting there.


You could then call 1800 834 273 and report the problem.


Otherwise you could provide a description of what you are seeing so that we may try and assist.

Type of NBN Connection?

Model of Modem?

Colour of Lights on Modem?

Connection Stats from Modem Homepage?

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Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit