bryan73
Level 1: Cadet

laptop wont recognise 4g usb dongle after i have done a restore

laptop wont recognise 4g usb dongle after i have done a restore.. green light comes on but it wont iniate install. i`m a simpleton so need simple answer please....

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1 REPLY 1
Victor_Telstra
Telstra (Retired)
Telstra (Retired)

Re: laptop wont recognise 4g usb dongle after i have done a restore

Hi bryan73

Seems the Tru-install feature isn't running. You will need to install the connection manager manually but that means accessing the net to download it from a different source. here is the link to the connection manager : http://www.telstra.com.au/business-enterprise/help-support/software-downloads/index.htm

Hope this helps.

 

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