Solved: Re: Mobile broadband devices - delivery fee - Telstra CrowdSupport

Boggles

Does the $9.95 delivery fee still apply for purchases of mobile broadband devices? Doesn't seem to say that on the website anymore.

Windows Phone Enthusiast, Nokia Lumia 920, 1020 & 520, Microsoft Surface. Windows 8.1. Employed in Telecommunications industry.

I DO NOT work for Telstra, all views and opinions are my own and I do not represent any company whilst in this forum. Follow any advice I give at your own risk as I hold no liability if my advice is wrong.

Drat

Does the $9.95 delivery fee still apply for purchases of mobile broadband devices?

It does. See Part D – Mobile Broadband in the BigPond Service section of Our Customer Terms (immediately above section 4.9).

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Departed from CrowdSupport as of 12 June 2013, when the fun factor for me had finally completely evaporated with all the recent site layout and functionality changes, and the apparent efforts to turn a community goodwill-powered vehicle into something closer to a customer service channel.

The opinions and sentiments expressed above are mine only, and do not necessarily reflect Telstra's views or position. I work at Telstra, but my participation here is strictly in a personal capacity as a fellow Australian telecommunications services consumer, and you can safely assume you are not my customer, client, patron, benefactor or friend when I post in this forum.

View solution in original post

Drat

Does the $9.95 delivery fee still apply for purchases of mobile broadband devices?

It does. See Part D – Mobile Broadband in the BigPond Service section of Our Customer Terms (immediately above section 4.9).

——
Departed from CrowdSupport as of 12 June 2013, when the fun factor for me had finally completely evaporated with all the recent site layout and functionality changes, and the apparent efforts to turn a community goodwill-powered vehicle into something closer to a customer service channel.

The opinions and sentiments expressed above are mine only, and do not necessarily reflect Telstra's views or position. I work at Telstra, but my participation here is strictly in a personal capacity as a fellow Australian telecommunications services consumer, and you can safely assume you are not my customer, client, patron, benefactor or friend when I post in this forum.

View solution in original post

Boggles

Cheers, couldn't see it for looking.

Windows Phone Enthusiast, Nokia Lumia 920, 1020 & 520, Microsoft Surface. Windows 8.1. Employed in Telecommunications industry.

I DO NOT work for Telstra, all views and opinions are my own and I do not represent any company whilst in this forum. Follow any advice I give at your own risk as I hold no liability if my advice is wrong.

Mobile broadband devices - delivery fee

Re: Mobile broadband devices - delivery fee

Re: Mobile broadband devices - delivery fee

Re: Mobile broadband devices - delivery fee

Set it & forget it