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Level 1: Cadet

Mobile broadband Telstra 4gx wifi pro

I just bought the broadband today and what i could see after putting in the SIM card in the screen showing the line which says "Data usage info unavailable at this time". Someone please help me fix this.

Regards

Danny

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2 REPLIES 2
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Level 1: Cadet

Re: Mobile broadband Telstra 4gx wifi pro

Did your fix this problem?  I’ve just bought one and it is showing the same message.  I can’t find a solution anywhere.  Seems like this has been an issue for some time.

 

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Level 15: Special Agent

Re: Mobile broadband Telstra 4gx wifi pro

Hi @Poowie 

Try updating the software on your device, I have a Telstra Netgear night hawk m1.

when this happens to me I check for a software update, then its seams to fix it.

the link below may help you.

https://crowdsupport.telstra.com.au/t5/broadband-nbn/how-to-update-telstra-4g-mobile-broadband-dongl...

Rohan

I don't work for Telstra, Never have, I am just a Telstra customer like you.
So the advice I give is my own, In my own time, Guided by my own experience/knowledge.
Which I am always happy to be corrected on.
Rohan

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

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Setup direct debit