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Level 2: Rookie

mobile wifi

do I have to have my mobile wifi connected to recharge

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2 REPLIES 2
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Level 24: Supreme Being
Level 24: Supreme Being

Re: mobile wifi

No

Level 23: Superhero
Level 23: Superhero

Re: mobile wifi

Hi 19422,

 

You can recharge your mobile broadband service by logging into your Telstra My Account and selecting your mobile broadband service. 

https://www.my.telstra.com.au/myaccount/overview

 

Or using the My Telstra App on your mobile....if your mobile broadband service shows in there.

 

Both of these methods will need to be used with some type of Data connection....either home broadband, mobile Data or if you don't have any of these then you would need to use your mobile broadband service via Wi-Fi to put the recharge on.

 

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
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