Level 1: Cadet

Multiple accounts on my

I only have one bill pay paid.  And when I look at my widget it's telling me I have home non and adsl but this is wrong can someone pls check. Make sure I'm not getting hacked..


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Level 23: Superhero

Re: Multiple accounts on my

Telstra Crowd Support is not Telstra customer service.

We are mainly customers just like you.

No one here has account access.

To speak to customer service,,,,,

Open the My Telstra app

Click on Get Help

Click on blue message icon in the bottom right corner,

Type that you wish to speak to a consultant

The app will let you know when one is available.


You can alternatively try ringing 132200 and say technical support/

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit