NBN order on hold - cannot reach support
I ordered a NBN service for my 91yo father on 06/05/20. Order says its on hold but when I review the order it says it complete.
Tech called 10/0620 (1 month after ordering!!!!!!!) to say I have if I would like to keep the land line number. Has to do it in my account but there is no way of doing it on line.
When I call 132200 I get a recording "centre closed, call back in business hours".....Its midday on a Thursday!
<removed for your privacy>
order number 1-2449317546822
My elderly father has been waiting for this service while being alone in isolation for 1 month.....shame on you.
- 0 Likes
- 125 Views
- 0 Replies
Was this helpful?
- Yes it was, thank you
- No, I still need help