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Level 2: Rookie

netgear C6300BD

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Is anyone having issue with connecting iPhone 8 plus to netgear c6300BD. I can connect to extension but not to main modem. please help

1 ACCEPTED SOLUTION

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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: netgear C6300BD

Try unplugging the modem for 30 seconds then plug it back in, then a factory reset on the modem if that fails
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

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2 REPLIES 2
Highlighted
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: netgear C6300BD

Try unplugging the modem for 30 seconds then plug it back in, then a factory reset on the modem if that fails
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

View solution in original post

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Level 2: Rookie

Re: netgear C6300BD

I factory reset the modem and it works fine now.

Thank you. You're legend!

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