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Level 1: Cadet

Netgear Telstra wifi 4GX Advanced III Wifi -

Hi

I recently upgraded my 3G to a 4GX Advanced III. I run my Toshiba Satellite Laptop off it and I have a problem.

This hotspot absolutely ploughs through data. I have been home one day and probably used skype to Thailand for maybe 1 hour and normal usage like crosswords and checking my email and already it has used 1.72GB.

A bit abnormal I think. My last two bills were over $400 on a 50GB allowance.

Your help appreciated.

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3 REPLIES 3
Telstra (Retired)
Telstra (Retired)

Re: Netgear Telstra wifi 4GX Advanced III Wifi -

Hello mobro1950, 

 

Oh that is certainly not good to hear. I would recommend speaking to our technical support team on 133 933 and they will be able to assist you with this. Please do let us know how you go. 

 

- Simone

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Level 1: Cadet

Re: Netgear Telstra wifi 4GX Advanced III Wifi -

Make sure your internet settings are listed as being "metered" on your computer

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Level 2: Rookie

Re: Netgear Telstra wifi 4GX Advanced III Wifi -

This interests me as I have had similar thoughts and occurances.

What has happened further with investigation?

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