Level 2: Rookie

Nighthawk M1 detecting service

I recently updated the firmware to  and have lost my data usage and users.

This happened to me last year and I had to get a new version as you can't go back to the old firmware once you have updated.

Netgear has suggested I contact you to make sure I am on your billing server?

I have a feeling this update was not meant for Telstra even though it was shown as " Telstra".

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Level 23: Superhero

Re: Nighthawk M1 detecting service

Unfortunately it appears you aren't the only one to experience this error with this firmware version.



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Level 2: Rookie

Re: Nighthawk M1 detecting service

I have just been on the Netgear website at


It appears Telstra have made some changes and they are looking into it.

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