Level 1: Cadet

prepaid broadband will not connect to internet

the mobile bradband will not not connect to internet even though the icon shows it is connected and the signal stress shows excellent

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Telstra (Retired)
Telstra (Retired)

Re: prepaid broadband will not connect to internet

Hi maxineb

Are you still having connection issues with your mobile broadband? If so, if you chat with our tech support team, they will be able to troubleshoot with you. You can chat with them here:


Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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