Level 1: Cadet

prepaid mobile broadband

my prepaid mobile broadband recharge usually lasts me around 50 days. This time I only got 21 days out of it. How do I query this with Telstra?  Their website is just hopeless for trying to make contact with them about this.


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Telstra (Retired)
Telstra (Retired)

Re: prepaid mobile broadband

Hi KerrieT


So we can access your account and look further into this for you, please chat with our 24x7 Prepaid Team  http://tel.st/nxzt. 


You may also find this information useful:- Downloads and uploads that cause high mobile data usage


Kind Regards 

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