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Level 1: Cadet

recharge prepaid wifi

I want to recharge a mobile wifi but I don't have the service number, I do have the wifi name and password. Is it at all possible to retrieve the service number or recharge with the device details I have?

Thank you

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1 REPLY 1
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Level 23: Superhero
Level 23: Superhero

Re: recharge prepaid wifi

Hi Kezza27,

 

If your mobile wifi is linked to your Telstra My Account,

You'll find the mobile number when logged into your Telstra My Account. 

https://www.my.telstra.com.au/myaccount/home

 

If it's not linked, you can contact Prepaid on 1258880, or you can use Live Chat 

https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f

They'll be able to tell you the mobile number for the device. 

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
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