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Level 1: Cadet

relate device sim number to mobile number on Telstra account

We have a Telstra "4G My Pocket wi-fi Plus" which we use when we travel. I have the SIM number for this device. How do we relate the SIM number to a  corresponding mobile number on our Telstra account?

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Level 23: Superhero
Level 23: Superhero

Re: relate device sim number to mobile number on Telstra account

Hi KurtBagle,

 

You won't see the SIM serial number in your Account.

 

I also have a 4G My Pocket WiFi Plus device....it's on a Pre-Paid Mobile Broadband plan.

 

When I log into Telstra My Account 

https://www.my.telstra.com.au/myaccount/home

I've renamed my service as Data SIM.

It shows the mobile phone number and also Telstra Pre-Paid mobile Broadband Data Pass (this is the name of my plan).

 

Do you see any writing that say's Mobile Broadband?

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