Remote access to Synology NAS with Telstra Smart Next Gen2 Modem

[drog]

Hi i'm trying to connect to my NAS remotely but do do so I need to configure the router with the NAS. The issue is the NAS is seeing 2 modems, the Smart Next Gen 2 modem plus the Cable adapter and It says 'Please set the modem/router to Bridge mode' Thanks

[343GuiltySpark]

The cable adapter is already in bridge mode by default. Does the set up require any port forwarding?

[cf4]

Which version of the Smart modem do you have there are two one made by Arcadyan LH1000 and the other by Technicolor?

To access NAS remotely you will need to set up port forwarding as per this link in the Gen 2 modem.

https://www.synology.com/en-global/knowledgebase/DSM/tutorial/Network/What_network_ports_are_used_by...

[drog]

Hi, @343GuiltySpark ,

thanks for your reply, i've already set up port forwarding within the modem.

It's weird because I can connect to other services like Plex and Photos remotely.

But cannot connect to server on my Mac.

Thanks

[343GuiltySpark]

Id double check the ports required by the NAS, delete the current rules as re-add them.

Also what's the model number of your modem as @cf4 asked as he Might have another idea of what's going on. 

[drog]

Hi all,

it's a Technicolor DJA0231.

Thanks

[cf4]

Are you trying to access the server using a web browser on your mac

[drog]

I've figured it out. 

It turns out the ports i was trying to connect to use WebDav and this wasn't enabled on my server. Once enabled I was able to connect using the 'Connect to Server' method on my Mac laptop.

I originally  thought it had something to do with the two modem problem.

Thanks for the help.