Hi, I've just bought a pre-paid 3G USB for a new laptop running Windows 8.
The connection manager loads just fine, but then it says it 'Cannot detect SIM card'.
But the USB (with the same SIM) works fine on my older laptop running Windows Vista (in the same physical location), so there is no issue with the SIM or USB. I have made sure the same options are listed in connection manager under Tools/Options. The SIM password was all I had to update.
I removed the USB and reinserted it a number of times, and un-installed and reinstalled the connection manager a number of times (shutting down and restarting numerous times). I also un-installed the virus protection software just in case that was causing any issues, but no luck.
I assume there are some settings in Windows 8 that need to be changed or maybe a compatibility issue with the USB software (I also tried the latest file software on the link below but it made no difference:
Please help, I have run out of options.....
Solved! Go to Solution.
Was this helpful?