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Level 1: Cadet

Telstra 4g Sierra wireless searching no network very hot to touch

Dongle was working, stopped mid update, now searching no network. Obviously network because this request is in same network. Quite hot to touch dongle, do they cook?

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2 REPLIES 2
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Telstra (Retired)
Telstra (Retired)

Re: Telstra 4g Sierra wireless searching no network very hot to touch

Hi c2ss,

 

Sorry about the lack of a reply so far. Someone from the tech team will take a look tomorrow. Smiley Happy

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Telstra (Retired)
Telstra (Retired)

Re: Telstra 4g Sierra wireless searching no network very hot to touch

Hi c2ss,

 

It is quite possible that it is cooked if it was hot to touch. I'd suggest taking it onto your nearest Telstra store for assessment.

 

-Matt W

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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