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Level 1: Cadet

Telstra 4gx WiFi plus - unable to connect

Hi,

I am unable to connect to the Internet through by usb WiFi. I had this problem a while ago and had to go into store and get the device replaced as they send me a faulty device. Now trying to use it on a different laptop and I’m getting the same original problem. I can’t get any help from Telstra either in store or online/phone. Could it be something to do with the way my profile is set up? Help please! Thanks

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