Strawbt
Level 1: Cadet

Telstra 5g Wifi Pro

Having an issue with the device not turning Wifi on so that i can use the device, it was working on Monday and Tuesday but since then it no longer turns the wifi on it keep rolling and resetting. I have reset the device by the button on the screen and still nothing work is my device now Faulty. frustrating as i have only had it for a week.

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1 REPLY 1
TommyR
Support Team
Support Team

Re: Telstra 5g Wifi Pro

Hi Strawbt. 

Please go through the troubleshooting support guide for Telstra 5g Wifi Pro here https://tel.st/6ye7m;

If you try all of this and still are having a problem, please let me know. 

Regards - 

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