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Level 3: Gumshoe

WiFi not working on netgear

I have a Netgear device and my wifi was working now it does not. Where the wifi symbol is there is a big cross. How do I fix and get connected again. Thanks.

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8 REPLIES 8
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Level 5: Eagle Eye

Re: WiFi not working on netgear

Where do you see the cross - on some display on the modem or on a device trying to connect to the modem eg a mobile phone?

 

 

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Level 20: Director
Level 20: Director

Re: WiFi not working on netgear

Hi - hoping I have understood correctly - do you you have a Netgear Wi-Fi Adaptor connected to your PC or laptop and the Wi-Fi icon on the system tray has a Red Cross on it? Can you click on the icon to see what networks it displays. If none there, restart the PC to see if it works - if it still showing as a Red Cross, turn off PC and withdraw the adaptor and then re-insert it after 30 seconds and see if it boots up - you may have a faulty adaptor. 

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Level 20: Director
Level 20: Director

Re: WiFi not working on netgear

@RobBris My aplology, we must have been typing at the same time.

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Level 3: Gumshoe

Re: WiFi not working on netgear

On the modem itself. Thanks

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Level 20: Director
Level 20: Director

Re: WiFi not working on netgear

Sorry , just picked up your reply. What is the model of your Netgear modem - it may just need a power down or factory reset. 

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Level 5: Eagle Eye

Re: WiFi not working on netgear


@Mkrtich wrote:

@RobBris My aplology, we must have been typing at the same time.


No worries. Smiley Happy 

If I have helped please click Like! :-)
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Level 3: Gumshoe

Re: WiFi not working on netgear

Hi @RobBris and @Mkrtich  I went to the telstra store and it was a faulty device. They have now replaced it so thanks for your help.

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Level 20: Director
Level 20: Director

Re: WiFi not working on netgear

Glad all resolved and hopefully working properly. Thanks for your feedback. Cheers 

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