6112
Level 1: Cadet

won't let me in to pre pay any more

will not allow me to into my account to recharge my account for pre paid broadband it  say's all the stuff is wrong  so just wounding what to do

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3 REPLIES 3
Dowser
Level 17: Bureau Chief
Level 17: Bureau Chief

Re: won't let me in to pre pay any more

Please clarify what the message states.

- include a screenshot if you can

TommyR
Support Team
Support Team

Re: won't let me in to pre pay any more

Hi 6112. 

Sorry you are having trouble recharging. 

What error's are you running in to specifically? As Dowser mentioned, can you send a screenshot of the issue?  Happy to help or get you pointed in the right direction for further assistance. 
 

 

- Tom

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TommyR
Support Team
Support Team

Re: won't let me in to pre pay any more

Hi 6112.

 

Just checking in to see if you need a further hand?

 

Regards - Tom

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