Gandalf2
Level 2: Rookie

Activate data sharing again on an upgraded plan.

Answered

Yesterday I upgraded a mobile plan that shared data with 5 other devices my wife and I use. The upgrade worked but the new plan data is not being shared, even though it is supposed to be shareable. How do I have this fixed, short of phoning Telstra directly which is presently and understandably discouraged unless unavoidable.

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Accepted Solutions
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Activate data sharing again on an upgraded plan.

You can't get this fixed.

 

Data sharing isn't part of the current plans (and hasn't been available on new/upgraded plans for quite a while now).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Gandalf2
Level 2: Rookie
Accepted Solution

Re: Activate data sharing again on an upgraded plan.

Sorry... should have been..Thanks Jupiter.

Cheers

View solution in original post

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3 REPLIES 3
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Activate data sharing again on an upgraded plan.

You can't get this fixed.

 

Data sharing isn't part of the current plans (and hasn't been available on new/upgraded plans for quite a while now).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Gandalf2
Level 2: Rookie

Re: Activate data sharing again on an upgraded plan.

Thanks Gandalf2,

Might have to look to other providers for our remaining devices... more data, less cost, data sharing available.

Cheers

Gandalf2
Level 2: Rookie
Accepted Solution

Re: Activate data sharing again on an upgraded plan.

Sorry... should have been..Thanks Jupiter.

Cheers

View solution in original post

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