Level 1: Cadet

Adding prepaid number to active post paid plan

Hello all,

I have regular number X. Which is with boost prepaid now.

Recently, i have bought Telstra 12 month postpaid plan, unfortunately it came with another number, which is Y. I do not want to use Y number.

How can i add X in Telstra plan and get rid of Y from same plan.

Thanks in advance.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: Adding prepaid number to active post paid plan

Hi nirmalviper, how did you purchase the Y number? Were you given an option to port across your X number during the process?



Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit