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Level 1: Cadet

Are calls to 13 and 1300 numbers included in post-paid data packs?

I recently added a Telstra "S" data pack to my post-paid mobile service. In addition to 2GB of data, this pack also includes calls to "standard Australian numbers", but "Some usage is excluded, such as calls/SMS/MMS to premium numbers (e.g. 19xx numbers), 1234, 12455, 12456 and satellite numbers, content charges and use overseas."

 

Are calls to 13 and 1300 numbers included? I was given conflicting information when I called Telstra - first that they were included, then that they were not. But Telstra's definition of "standard Australian numbers" does seem to include calls to 13 and 1300 numbers, so what is the correct answer please?

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Telstra (Retired)
Telstra (Retired)

Re: Are calls to 13 and 1300 numbers included in post-paid data packs?

Hey @p5555,

 

You might find this post helpful in answering your question about Standard Australian Numbers.

 

- Matt

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