Highlighted
Level 1: Cadet

Can't call 101 from mobile phone

Answered

Hi, I currently have voice to text messaging on my phone and I am trying to switch it back to normal voicemail. I am unable to do so and also I am unable to call 101 on my phone. Is this an account setting on my phone?

Thanks
Matt

 

Mobile number removed to protect your privacy 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Support Team
Support Team
Accepted Solution

Re: Can't call 101 from mobile phone

G'day mcdrewler,

I believe that you would have messagebank turned off & this is why you are receiving voice to text. 

If you have a chat to us via http://tel.st/49kl or 132200, we can activate this for you.  

Let me know how you go Smiley Happy 

____________________

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today
Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Support Team
Support Team
Accepted Solution

Re: Can't call 101 from mobile phone

G'day mcdrewler,

I believe that you would have messagebank turned off & this is why you are receiving voice to text. 

If you have a chat to us via http://tel.st/49kl or 132200, we can activate this for you.  

Let me know how you go Smiley Happy 

____________________

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today
Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit